Strictly No Refunds

Please ensure you are purchasing the correct items, as all sales are final. UtilityPal will not be held responsible for any incorrect purchases due to customer error. We strongly recommend reviewing product specifications and compatibility before completing your order.

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Replacements & Warranty
Items can only be replaced if they are within the warranty period and have been assessed as faulty by our technicians. Products damaged due to misuse, improper installation, or external factors are not eligible for replacement.

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Installation Requirements
This product must be installed by a qualified electrician or technician. All installations must comply with local wiring regulations and standards. UtilityPal is not liable for product malfunctions resulting from incorrect installation, improper handling, or failure to adhere to guidelines.

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If you have any questions or require further assistance, feel free to reach out to our customer support team via the chat section or email us at info@utilitypal.co.za.