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Privacy Policy

UtilityPal is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We collect personal information, including but not limited to:

• Contact Information: Name, email address, phone number, and shipping address.

• Payment Information: Payment details when making a purchase (processed securely through our payment gateway).

• Website Usage Data: IP address, browser type, and browsing behavior for analytical purposes.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and complete your orders.

• To communicate with you regarding purchases, promotions, and offers.

• To improve our website and enhance the customer experience.

• To comply with legal obligations.

3. How We Protect Your Information

We implement industry-standard security measures, including encryption and secure servers, to protect your personal data.
However, while we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not share, sell, or rent your personal information to third parties, except in the following cases:

• Service Providers & Payment Processors: We may share necessary data with third-party vendors assisting in website operations, order fulfillment, and payment processing.

• Legal Requirements: If required by law, regulation, or to protect our rights, we may disclose your information.

5. Your Rights

Under South African law, you have the right to:

• Access your personal information.

• Correct or update inaccurate information.

• Request deletion of your personal data, where legally permissible.

To exercise these rights, please contact us at info@utilitypal.co.za.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on our website, and the updated policy will be effective as of the date of posting.

For any questions regarding our Privacy Policy, feel free to reach out to us at info@utilitypal.co.za.